Blog
Leading Your Teams Through a Crisis
Whether some or all of your employees are working onsite or from home or a mix of both, your leadership skills are being well tested! Add to this, the need to reduce the numbers of people working and to move people into positions they don’t normally fill...
read more
Tips to Improve Your Effectiveness
If you feel completely in control of your daily life, hugely self-confident, get the most important things done first and in good time and don’t suffer from stress, then this article is not for you! If, however, you feel you would like to change your daily...
read more
Your People and Your Customers – Your Key to Success!
It’s as simple as that! There are many well-known clichés about your people being your greatest asset and your customers being your greatest asset. Rather than think ‘here we go again’, I urge you to think about this. Your organisation, regardless of...
read more
Set Your Intention for Your Best Year Yet!
Would you love to live a life of choice? You can do this by being intentional about what is important to you, what your values are and how you live by them, and what you want to achieve. Give yourself the gift of time. Time to step back from everyday...
read more
Why Your Customers Being Satisfied is Not Enough
In business everybody serves somebody, but it is how you serve them which matters most. One of the definitions of the word serve is ‘to be of assistance, to help’ and while most want to help, it might depend on your mood, if you like the person or if you...
read more
How to Improve Your Cross-Cultural Communications
Understanding and effectively managing cross-cultural communication is hugely important for organisations that have a diverse workforce. Do you have situations where language and cultural differences cause misunderstanding and poor communications within...
read more