Careers today don’t have the same meaning as they had years ago – the ‘permanent and pensionable’ mindset is long gone! You are likely to have several careers during your working life now, and landing your dream job could be the culmination of many years of varying...
Whether you are developing your career within your current organisation or are contemplating leaving to join a new organisation, or even starting up your own business, career coaching can help you get the results you want. Some might ask what exactly is career...
It’s a bit like playing ‘I spy with my little eye………….’ Isn’t it? Have you ever asked yourself ‘How will I recognise the leaders in my team?’ Do you look for outward physical signs like appearance, stature, charisma and presence? Or do you look for their impact on...
How would you feel if the way you manage your customer relationships was your core business strategy? Is the way you engage with your customers the ‘Ace Card’ in your business? Managing your relationship with your customers is about so much more than a software...
… Stop Micromanaging! Without a doubt, no one likes to be micromanaged ……………… and especially not those who actually micromanage! But micromanagers themselves are seldom aware of their ‘controlling’ way – they have developed habits over the years – bad habits...
Do you turn into an almost different person when you are stressed? If so, you are not alone! Stress is an all too common problem and when you are in a management role and you go from being calm and reasonable to being agitated and unreasonable, it can really impact...
Today organisations in all sectors, from industry, to finance, to medical and healthcare to retail, need managers who lead, inspire and motivate employees to achieve organisation-wide goals. Relying too heavily on leading or managing can be detrimental. Add to this...
In the course of my work I have found I am spending more and more time discussing the importance of this most vital success skill and how to improve it. Active listening – the essential skill we simply cannot do without! While this is a vital communication skill, it...
I think it’s fair to say that everyone suffers from a lack of self-confidence at various times in their life, and also in their career. Managers, both young and experienced, leaders and even executives doubt themselves at times. Just because you are in a management...
It’s quite interesting to me that I still find when working with some clients, that the real value of their customers is not known to them! Customers are central to the survival of every business – regardless of size, sector, country etc. and they need to be central...
