+353 (87) 236 8992 charley@charleyswords.com
Your People and Your Customers – Your Key to Success!

Your People and Your Customers – Your Key to Success!

It’s as simple as that! There are many well-known clichés about your people being your greatest asset and your customers being your greatest asset.  Rather than think ‘here we go again’, I urge you to think about this. Your organisation, regardless of size, location...
How to Measure the Impact of Training on Your Organisation

How to Measure the Impact of Training on Your Organisation

So often I hear about the lack of resources to invest in employee development and I always counter this with a question ‘Can you afford not to invest?’ Traditionally training is broken down into two types – ‘Hard Skills’ and ‘Soft Skills’. ‘Hard Skills’ are specific,...
How to Put Your Core Management Skills to Best Use

How to Put Your Core Management Skills to Best Use

The only constant is change. How you manage this in yourself will determine your success in managing your team through change, while ensuring greater quality, efficiency and effectiveness in the delivery of care. Management is all about mastering a complex set of...
How to Build Your Resilience

How to Build Your Resilience

Have you ever wondered how some people seem to bounce back from challenges and setbacks more quickly and with greater ease than others?  People respond differently to stressful situations, both in work and in life, and building resilience is a very personal journey....
How to Sharpen Your Focus

How to Sharpen Your Focus

Do you find you have days when you are highly productive and days when you are ‘busy’, but actually getting little or nothing done? When you are focused you are more productive and you feel more engaged, less stressed and better able to cope. When you can’t focus on...
How to Apply the Three ‘Ps’ of Managing

How to Apply the Three ‘Ps’ of Managing

The only constant is change and never more so than with the current need to juggle all the issues, risks, demands, people and indeed the future of your business. To keep all the balls in the air, you need to concentrate on the three major roles you as a Manager have...

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