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How to Improve Your Cross-Cultural Communications

How to Improve Your Cross-Cultural Communications

Understanding and effectively managing cross-cultural communication is hugely important for organisations that have a diverse workforce. Do you have situations where language and cultural differences cause misunderstanding and poor communications within your team and...
Why Self-Awareness is Crucial in your Communications

Why Self-Awareness is Crucial in your Communications

Self-Awareness is having a clear understanding of your personality, your thoughts, emotions and ultimate behaviours.  It allows you to better understand how you affect other people, how they perceive you and how you ultimately manage your responses to them making sure...
The Art of Communicating Effectively

The Art of Communicating Effectively

This everyday activity – be it in your family and social interactions, at work with your colleagues, customers, clients, patients, service users, superiors or when you are sharing your thoughts and feelings emotionally – is an art form. I love George Bernard...
Active Listening – The Greatest Skill of All!

Active Listening – The Greatest Skill of All!

In the course of my work I have found I am spending more and more time discussing the importance of this most vital success skill and how to improve it.  Active listening – the essential skill we simply cannot do without!  While this is a vital communication skill, it...

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